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Contact Us

  • Contact Us
  • Join The Team
  • Company Health
  • History
  • Newsletter
  • Blog

Locations/Hours

Main Office

Our Main Office in the North Dallas/Addison area, located at 15203 Knoll Trail Suite 101, Dallas, TX 75248, has been at its current location since 2009.

Monday – Friday
Lobby: 9:00 a.m. – 5:00 p.m.
Drive-Thru: 9:00 a.m. – 6:00 p.m.

Saturday (Drive-Thru only): 9:00 a.m. – 12:00 p.m.

Click the Live chat/Leave us a message button to chat with Preston!

Click the Live chat/Leave us a message button to chat with Preston!

 

This office offers full-service amenities including a drive-up ATM & Night Drop, drive-thru teller lanes, and a community meeting room.

Our branch location is at 6801 South Custer Road, McKinney, TX  75070

Monday – Friday
Lobby: 9:00 a.m. – 6:00 p.m.
Drive-Thru: 9:00 a.m. – 6:00 p.m.

Saturday (Drive-Thru only): 9:00 a.m. – 12:00 p.m.

Monday – Friday
Lobby: 9:00 a.m. – 6:00 p.m.
Drive-Thru: 9:00 a.m. – 6:00 p.m.

Saturday (Drive-Thru only): 9:00 a.m. – 12:00 p.m.

 

Virtual Branch

Our Virtual Branch Representatives can assist you with virtually everything that you can do when you come in to a branch. Reach out via email, Live Chat or pick up the phone and call us.

Monday – Friday
VB Contact Center: 9:00 a.m. – 6:00 p.m.
Phone: 972-715-4444 Email: info@prestigecu.org


Contact Information

Lost or Stolen Card

To report a lost or stolen debit or credit card, immediately call (972) 715-4444. Support is available 24 hours a day, 7 days a week.

Main Financial Center 

15203 Knoll Trail #101, Dallas, Texas 75248

Mailing Address 

PO Box 802631, Dallas, Texas 75380

Phone

(972) 715-4444

Fax

972-239-2519

Routing Number

311080311 (Cannot be used for Wires, see wiring instructions below)


Wiring Instructions

Sometimes sending a check isn’t fast enough. A wire transfer is the fastest way to send or receive funds. Simply call one of our representatives and they will be more than happy to help you.

When requesting a Wire Transfer, please have the following information ready:

To RECEIVE Funds in your Prestige Account – Provide sender with the following:

Corporate America Credit Union

(ABA/Routing Number) 262090120

4365 Crescent Road

Irondale, AL 35210

Credit to: Prestige Community Credit Union

Account Number: 311080311

Address:15203 Knoll Trail, Suite 101, Dallas, TX 75248

Further Credit to Your Name, Address, and Your Prestige Account Number

To SEND Funds from your Prestige Account – Provide Prestige with the following:

Your Name

Your Account Number

Recipient’s Name

Recipient’s Account Number

Recipient’s Physical Address

Recipient’s Financial Institution

Name, City, and State

Recipient’s Financial Institution’s 9 Digit Routing Number (ABA Number)

Questions? Give us a call at (972) 715-4444


Holidays

Holiday Date
New Year's Day January 1
Martin Luther King, Jr. Day January 20
Presidents’ Day February 17
Memorial Day May 26
Juneteenth June 19
Independence Day July 4
Labor Day September 1
Columbus Day October 13
Veterans’ Day November 11
Thanksgiving Day November 27
Day After Thanksgiving November 28 (Close at Noon)
Christmas Eve December 24 (Close at Noon)
Christmas Day December 25

Join The Team


Become a part of the Community.

Prestige Credit Union full-time employees are eligible for:

  • Medical/Dental Insurance

  • 401K

  • Life Insurance

  • Vacation

  • Discounted Services

Prestige Credit Union part-time employees are eligible for:

  • 401K

  • Vacation

Please click here for open positions.

Company Health


We All Have Stake in the Game

Prestige Community Credit Union will make the following documents available to members at their request:

  • Summary of most recent Annual Audit

  • Most recent Statement of Financial Condition

  • IRS Form 990

  • Most recent Annual Report

  • Board policy regarding access to the articles of incorporation, bylaws, rules, guidelines and board policies.

Requests can be made in-person or by writing:

Prestige Community Credit Union

PO Box 802631, Dallas, TX 75380
Phone: (972) 715-4444
Fax: 972-239-2519


2023 Annual Report

Annual Report Updates

  • Capital Ratio: 8.54% “Well Capitalized”

  • Launched Payment Saver Loans (AFG Balloons Loans)

  • Launched new Payrailz services - Pay A person (P2P), Bill Pay, Account to Account

  • Website design refresh

  • Launched new Online Appointment Scheduler

  • Launched Crypto Currency Exchange Partnership

  • No New Bylaws or Articles of Incorporation changes.

Statement of Financial Condition

Assets 2023 2022
Loans to Members $103,583,843 $106,685,742
Notes Receivable $0 $0
Cash $17,253,449 $14,400,568
Investments $1,721,993 $1,731,240
Accrued Interest Receivable $230,753 $207,409
Fixed Assets $2,853,615 $3,009,851
Other Assets $2,347,284 $2,009,649
Total Assets $127,990,938 $128,044,460
Liabilities 2023 2022
Notes Payable $0 $0
Accrued Interest Payable $0 $0
Accounts Payable & Other Liabilities $2,083,628 $2,586,667
Member Shares $25,066,775 $29,497,470
Member Deposits $90,194,935 $85,213,314
Equity 2023 2022
Regular Reserves $1,534,809 $1,534,809
Undivided Earnings $9,110,790 $9,212,199
Total Liabilities & Equity $127,990,938 $128,044,460

Statement of Income & Expenses

Income 2023 2022
Loans Interest $5,355,561 $4,330,899
Investment Interest $362,824 $167,217
Other Income $1,854,058 $1,844,117
Total Operating Income $7,572,443 $6,342,233
Expenses 2023 2022
Salaries & Benefits $2,269,909 $2,030,029
Occupancy $402,926 $402,732
Office Operations $436,942 $443,460
Professional Services $1,030,438 $921,742
Other Expenses $655,830 $709,931
Total Operating Expenses $4,823,045 $4,507,895
Loan Loss Provision $802,318 $222,073
Notes Receivable / Investment Provision $0 $0
Dividend & Interest $2,096,361 $707,1373
NCUA Related Expense $0 $0
Net Earnings 2023 2022
Net Earnings ($149,280) $905,128
Total Members 8,724 8,675

History


Deeply rooted in Texas since 1936.

In 1936, Sun Employees Credit Union Number One was founded by John G. Pew for employees of Sun Oil Company, becoming the ninetieth state-chartered credit union in Texas. Originally located in downtown Dallas, it was an instant success. The first month, 117 employees joined, and at the end of 18 months, membership had grown to 1,131. Due to restricted membership, credit union growth was limited, so modifications were made in 1976 to allow retired employees to remain members and the board of directors voted to allow family members of company employees to join. With this policy change and the addition of a Sun Company mining subsidiary, membership rose to 5,500 by 1980.

In 1980, Sun Company separated from the credit union after 44 years of direct involvement. During the early 1980’s, the credit union introduced many improvements including member CD’s, high-interest cash management accounts, and IRA programs. Loan and dividend policies were changed in order to stabilize growth and development of new member services. In order to better serve the members, in 1988, the credit union relocated to a facility in Northpark and the name was shortened to Sun Credit Union.

The new office immediately enhanced member service because the credit union was for the first time, able to provide members cash transactions and checking services. Other service established during this period were: ATM access, an 800 phone line, electronic tax filing, direct deposit, and money orders. Then in 1990, the Gold MasterCard was introduced.

On January 1, 1991 the credit union’s name was changed to Oryx Credit Union to emphasize continuation of a 55 year association with the sponsor company. In June of the same year, the credit union moved to its North Dallas location at the Galleria Tower. Upon realization that Oryx Energy was slowly downsizing, the credit union made another name change and in 1995 became Galleria Credit Union. This decision, once again, helped to increase membership potential. One final name change to Prestige Community Credit Union was implemented on September 1, 2008 to emphasize the credit union’s North Dallas (Addison area) community charter and prepare the credit union for growth outside the Galleria.

Today, Prestige Community Credit Union has two locations. The main office is located at 15203 Knoll Trail Suite 101, Dallas, TX 75248 and our McKinney branch is located at 6801 S Custer Road McKinney, TX 75070. The credit union now has assets exceeding $100 million with almost 9,000 members nationwide. We continue to strive to provide quality member service and look forward to a future of positive growth and change.

To learn how you can become a member of Prestige Credit Union, click here.